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Error ERR_NAME_NOT_RESOLVED is experienced by a lot of users. ERR_NAME_NOT_RESOLVED occurs mostly in Google Chrome web browser and does not let the user open the desired website.

The error message that occurs on screen:

This webpage is not available


Methods to Resolve ERR_NAME_NOT_RESOLVED Error

Method 1: Restart Your Router

  • Remove the power cord from your router.
  • Wait about for 20-30 seconds.
  • Reconnect power cord to the router.

Method 2: Delete Browser Cookies

  • In Google Chrome address bar type chrome://settings/clearBrowserData and press Enter.
  • Check the option Cookies and other sites and plugin data.

  • Click on Clear browsing data.

Method 3: Use Command Prompt

  • Type cmd in the search box and right click on Command Prompt and select Run as administrator.
  • Type the following commands:

ipconfig /flushdns

ipconfig /renew

ipconfig /registerdns

Method 4: Use Google Public DNS

  • Press Windows + R and to open Run dialog box.
  • Type ncpa.cpl and press Enter or click OK.

  • Right click on your network connection and select Properties.
  • Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.

  • In General tab, select Use the following IP address option.
  • Now enter:

Preferred DNS:

Alternate DNS:

  • Click OK to save changes.

Method 5: Disable DNS Prefetching in Chrome

  • Click on the menu button on top right corner and select Settings.
  • Click on Advanced on the bottom of the page.
  • In the Privacy section uncheck Use a prediction service to load pages more quickly.

  • Restart Chrome and check for error

Method 6: Disable Extensions

  • Click on the menu button on top right corner.
  • Go to More tools > Extensions.

  • Disable the extensions you wish to disable by clicking on the little switch present in front of it.
  • After disabling all/required extensions restart Chrome.

Method 7: Run Network Troubleshooter

  • Press Windows + I to open Windows Settings.
  • Go to Update & Security.

  • In the left plane click on Trobleshoot.
  • Select Internet Connection form the list of troubleshooting options.

Method 8: Update or Reinstall Chrome

  • Open Chrome.
  • In the top right, click on the three vertical dots button to open menu.
  • Go to help > About Google Chrome.

  • Google Chrome automatically detects if there’s an update available:
    • If yes, follow the on-screen instruction to finish the update.
    • If no, delete Chrome and reinstall it.
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