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XBOX Live Error Code 0x87dd0006

Your Xbox lets you to access all kind of online services, however sadly certain errors can take place once in a while. Users reported Xbox 0x87dd0006 sign in error. Error code 0x87dd0006 generally signifies a login problem, and there’s a possibility that Xbox Live is timing out before you can be authenticated.

In March 2018 tons of users got error 0x87dd0006 while trying to login or connecting to Xbox Live. Error 0x87dd0006 affects access to our Xbox account because of which we can not access our library or anything related to our account. According to the Xbox Live Status page, the 0x87dd0006 error is affecting all services across the board, with Xbox One, Xbox 360, Xbox on Windows 10, and other Xbox devices not able to connect..

Fixing Xbox Live Error 0x87dd0006

Check the Status of Xbox Live

First of all, it is advisable to check if it is a general failure. If Xbox Live services are down, you’ll have to wait until Microsoft fixes this problem. You can check Xbox Live Status from this link:


From there we can consult at a stroke in which state are the “Main Services of Xbox Live”, access to the store, games and others.

Restart Router/Modem

Network setup can often trigger this and other errors to appear, and the simplest method to fix this issue is to reboot your modem. If you have a wireless router, you should reboot it as well.

Unplug your Ethernet Cable

Disconnect your Ethernet cable and can attempt to login offline, as for some users this trick actually worked. After you log in while offline, reconnect the Ethernet cable and attempt to log in once again and the problem will hopefully be fixed.

Check your Billing Information

Users reported that this error can be triggered by wrong billing information. If you made any modifications to your account or to your billing info, ensure to check if all entered details is correct.

  • Log in to your Microsoft account.
  • Go to Payment & billing section and select Billing info.
  • Select Edit profile option and change the desired information.

Changing Billing Information on Xbox One         

  • Scroll left on the Home screen to open the Guide.
  • Choose Settings > All Settings.
  • In the Account section select Payment & billing.
  • Choose Change billing address.
  • Edit your billing information. You can skip billing information that doesn’t need editing simply by pressing the B button on your controller and choosing Next.

Changing Billing Information on Xbox 360           

  • After the desired information is changed, select Save info to save changes.
  • Go to Settings > Account.
  • Select Manage Payment Options.
  • Select the payment option that you want to update.
  • Make changes to the billing information.
  • After you’re done select OK to save changes.

Make sure that you billing information on Microsoft Live and Xbox Website is same.

Delete and Download your Profile

Sometimes your profile can become corrupt and that can cause 0x87dd0006 error to appear.

To delete your profile on Xbox one:

  • On the Home screen scroll left to open the Guide.
  • Choose Settings > All Settings.
  • Go to Account and choose Remove accounts.
  • Select the account that you want to remove and choose the Remove
  • After you’re done, select Close.

Now for adding your account again follow these steps:

  • Open the Guide by scrolling left on the Home screen.
  • On the Sign-in tab, go all the way down and select Add & manage.
  • Select Add new.
  • Enter your Microsoft account login information and select Enter.
  • Read and accept Microsoft Service Agreement and Privacy Statement.
  • Follow the instructions on the screen to configure Sign-In & Security

To delete your profile on Xbox 360:

  • Go to Settings and select System.
  • Choose Storage.
  • If you have any external storage devices attached to your console, select All Devices. If you don’t have any external storage devices, select Hard Drive.
  • Choose Profiles.
  • Select the profile that you want to delete and choose the Delete
  • Choose the Delete Profile Only option to delete your profile without deleting achievements or saved games.

Now for adding your account again follow these steps:

  • Press the Guide button on your controller.
  • Select the Download Profile If this option isn’t available, you need to be sure that you’re signed out of all Xbox profiles.
  • Select the Download Profile
  • Enter your Microsoft account login information.
  • Choose the storage location for your profile and wait until your profile is downloaded.

After this process, the error should be permanently resolved.

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