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Error 0x80073712 – Windows Update

Generally, Windows Update error 0x80073712 or 80073712 shows up when a file needed by Windows Update is damaged or missing. Windows has troubleshooting tools that can help you address this problem. Follow the steps below to use these tools and solve Error 0x80073712.

Method 1: Run the DISM tool

  1. Swipe in from the right edge of the screen, and then tap Search.
    (If you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)
  2. Enter command prompt in the search box.
  3. In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator.
  4. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:
     DISM.exe /Online /Cleanup-image /Scanhealth
     DISM.exe /Online /Cleanup-image /Restorehealth
  1. To close the Administrator: Command prompt window, type Exit, and then press Enter.
  2. Run Windows Update again.

Method 2: Run Windows Update Troubleshooter

You can use Windows Update Troubleshooter. This built-in Microsoft solution is designed to automatically find and fix update issues in your OS.

Check out how you can run this tool in Windows 10:

  1. Go to Control Panel
  2. Select Category and Choose Large or Small icons
  3. Select Troubleshooting and in the left pane, click on View all
  4. Locate Windows Update -> Select it -> Windows Update Troubleshooter will open -> Follow the on-screen prompts to resolve your problem
  5. Restart your PC for the changes to take effect and see if you can use Windows Update now

Method 3: Rename SoftwareDistribution folder

  1. In the search bar type cmd and open command prompt as administrator by right-clicking it.
  2. Input these commands, hitting Enter after each:
    net stop 
    net stop 


    net stop bits
    net stop 


    rename c:\windows\SoftwareDistribution


    net start 


    net start 


    net start bits
    net start 


  3. Restart the PC and check if your problem has gone.

Method 4: Reset your Windows Update components

  1. Open your elevated command prompt and input the following commands. Make sure to hit Enter after each:
    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
    Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”
    cd /d %windir%\system32
    exe atl.dll
    regsvr32.exe urlmon.dll
    regsvr32.exe mshtml.dll
    regsvr32.exe shdocvw.dll
    regsvr32.exe browseui.dll
    regsvr32.exe jscript.dll
    regsvr32.exe vbscript.dll
    regsvr32.exe scrrun.dll
    regsvr32.exe msxml.dll
    regsvr32.exe msxml3.dll
    regsvr32.exe msxml6.dll
    regsvr32.exe actxprxy.dll
    regsvr32.exe softpub.dll
    regsvr32.exe wintrust.dll
    regsvr32.exe dssenh.dll
    regsvr32.exe rsaenh.dll
    regsvr32.exe gpkcsp.dll
    regsvr32.exe sccbase.dll
    regsvr32.exe slbcsp.dll
    regsvr32.exe cryptdlg.dll
    regsvr32.exe oleaut32.dll
    regsvr32.exe ole32.dll
    regsvr32.exe shell32.dll
    regsvr32.exe initpki.dll
    regsvr32.exe wuapi.dll
    regsvr32.exe wuaueng.dll
    regsvr32.exe wuaueng1.dll
    regsvr32.exe wucltui.dll
    regsvr32.exe wups.dll
    regsvr32.exe wups2.dll
    regsvr32.exe wuweb.dll
    regsvr32.exe qmgr.dll
    regsvr32.exe qmgrprxy.dll
    regsvr32.exe wucltux.dll
    regsvr32.exe muweb.dll
    regsvr32.exe wuwebv.dll
    netsh winsock reset
    netsh winhttp reset proxy
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc
  2. Close your command prompt and go to the Microsoft Support website. Download the latest Windows Update agent from there and install it on your computer, following the on-screen prompts. Finally, restart your PC and see if this method worked for you.

Method 5: Restart Windows Update services

  1. Press Windows logo key and R simultaneously to open Run -> Input services.msc -> Then press Enter.
  2. Search for the Windows Update service -> Check its status
  3. If it is not indicated, right-click on the service and select Start to force start your Windows Update
  4. If you see an error, locate the Startup Type option and set it to Automatic
  5. Now you should reboot your computer and see if your Windows Update is OK.

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