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Windows Store Error Code 0x80072efd

When you receive a Check your connection, All fixed, Error code is 0x80072EFD, message on your Windows 10, while trying to open the Windows Store or downloading or updating a Windows Store app.

It is one of the most common Windows Store-related problems where Windows Store simply sits there with a black screen and fails to load, and after about 10 seconds displays an error message containing error code 0x80072EFD.

Cause of this Error

  • A firewall on your computer or local network is interfering with your connection to the Windows Update site.
  • The MTU setting on your router is too high/low.
  • Proxy server settings are interfering with your connection to the Windows Update site.

Methods to Fix Error Code 0x80072efd

Method 1: Check Date & Time

Make sure that your Windows Time service configuration is correct.

  • Go to Start > type Services > Choose Services from the results.
  • On the Services window, locate Windows Time service and double click it.

  • Check the Startup type section and set it to Automatic.

  • Now, restart the service by clicking Stop and then click Start again. If the service isn’t running, click the Start button to start it.
  • Click Apply and OK.

Method 2: Disable Proxy

  • Press the Windows + R keys to open the command prompt, type cpl and then click OK. This will open the Internet Properties settings.
  • Go to the Connections tab and click on LAN Settings.
  • Check the box next to Automatically Detect Settings and uncheck the box under Proxy Server.

  • Click OK and try to open the Windows 10 Store.

Method 3: Remove Windows Update entries from the HOSTS file.

To remove Windows Update entries from the HOSTS file, follow these steps:

  • Click Start, point to All Programs, point to Accessories, and then click Notepad
  • On the File menu, click Open.
  • In the Files of type box, click All Files.
  • In the Look in box, locate the following folder:


  • Double-click to open the hosts file.
  • Remove any lines that contain entries for Windows Update (http://v4.windowsupdate.microsoft.com).
  • On the File menu, click Save.
  • Close Notepad.

Method 4: Run the Windows Update troubleshooter

  • Go to Settings > Update & Security > navigate to Troubleshoot.
  • Select the Windows Update troubleshooter > run it.
  • Follow the instructions on the screen and finish the troubleshooting process.
  • Restart your Windows 10 computer.
  • Check again if you still get error 0x80072efd.

Method 5: Rename the Software Distribution Folder

  • Press the Windows Logo key + X to open the WinX Menu.
  • In the WinX Menu, locate and click on Command Prompt (Admin) to launch an elevated Command Prompt with administrative privileges.

  • One by one, type the following commands into the elevated Command Prompt and press Enter after typing in each one:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

  • Type the following command into the elevated Command Prompt and press Enter:

ren X:\Windows\SoftwareDistribution SoftwareDistribution.old

Note: Replace the X in this command with the letter corresponding to the partition of your computer’s HDD/SSD that Windows is installed on. Usually, it is C:\

One by one, type the following commands into the elevated Command Prompt and press Enter after typing in each one:

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

  • Type exit into the elevated Command Prompt and press Enter to close it.
  • Restart the computer.
  • Wait for the computer to boot up.
  • When the computer boots up, check to see whether or not the problem has been resolved.
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By Dr. Joseph H Volker | 2018-08-30T09:47:05+00:00 August 8th, 2018|Common Errors, Computer Science, Windows Errors|0 Comments